Access to communal areas on public housing estates

Effective date: December 2013

Policy statement

Access to communal areas on public housing estates

Communal areas on public housing estates are private property and for the use, benefit and peaceful enjoyment of estate residents.

Public housing residents have the right to privacy, safety and security consistent with the broader Victorian community.

The department reserves the right to restrict the entry and access of organisations or individuals to communal areas on public housing estates.

Communal areas on public housing estates are separated into three categories:

  • common outdoor areas - gardens, walkways, open playgrounds, sporting areas and general estate grounds
  • community facilities – general-use meeting areas, halls, kitchens and community rooms
  • common residential zones - foyers, hallways, stairs, car parks, laundries, utility areas and mailrooms.

Requests to reserve and use community facilities can be made for meetings and events held by community and not-for-profit organisations, tenant groups and external organisations. An Application for event in communal areas on public housing estates must be completed and lodged at the local office. No approvals will be granted without completion of this form.

Requests for access to common outdoor areas, community facilities, mailrooms and notice boards on public housing estates must be made in writing via the Application for event in communal areas on public housing estates and lodged at the local office. No approvals will be granted without completion of this form.

A request can also be made to access secure mailrooms to provide information, promote a program, activity or event. This request must be made in writing via the Application for event in communal areas on public housing estates and lodged at the local office. All information or promotion material must easily fit into mail boxes. The department reserves the right to recover the costs of providing and supervising access for letter box drops, and access will be subject to the discretion of the local office’s availability of departmental staff to monitor the access.

If a community facility is managed by a community group or not-for-profit organisation on behalf of the department, the request may go directly to the organisation’s designated community facility manager.

The department requires that:

  • all hirers of community facilities have public liability insurance
  • hirers must provide suitably-qualified staff/volunteers that hold a current Working with Children check card when holding public events in community facilities
  • all hirers of community facilities will be responsible for maintaining the peaceful and quiet enjoyment of local residents and families living on the estate
  • hirers will be responsible for any damage to rooms, equipment, furniture or fittings and cleaning.

External groups and organisations granted permission to hold events in common outdoor areas will be charged a fee appropriate to the nature, size and type of event.

Requests by media, film crews and photographers to access communal areas should be made in writing via the Application for event in communal areas on public housing estates and the Application for filming/photography location agreement, and addressed to the local office. The privacy, security and amenity of residents must be protected at all times. Special consent procedures apply to any application which will involve the filming or photography of children.

Download the policy statement

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