Crisis and emergency contacts
Contact numbers for help during a crisis or emergency in Victoria, and links to further information.
If you are deaf or have a hearing impairment or speech impairment, you can use the National Relay Service: TTY 133 677 | Speak and Listen 1300 555 727
|In a life-threatening emergency||000|
|To report a fire
|Victoria State Emergency Service
More information on emergency planning, relief and recovery is available on this site.
Family violence contacts
|safe steps Family Violence Response Centre
||1800 015 188
(24 hours a day, toll free)
|Men's referral service||(03) 9428 2899
1800 065 973
(free call within Victoria) Monday-Friday, 12 noon-9.00pm
More information on family violence is available on this site.
|Sexual assault crisis line||1800 806 292|
More information on sexual assault is available on this site.
Crisis accommodation contacts
|To speak with a housing and support worker, if you are homeless or at risk of homelessness.||1800 825 955|
More information on homelessness services is available on this site.
Reporting child abuse
Contact Telephone number
|After Hours||13 12 78|
|During business hours ring the number covering the local government area (LGA) where the child lives.
If you know the suburb or postcode, you can find the LGA here (external link).
|Northern and western suburban LGAs||1300 664 977|
|Banyule, Brimbank, Darebin, Hobsons Bay, Hume, Maribyrnong, Melbourne, Melton, Moonee Valley, Moreland, Nillumbik, Whittlesea, Wyndham, Yarra.|
|Eastern suburban LGAs||1300 360 391|
|Boroondara, Knox, Manningham, Maroondah, Monash, Whitehorse, Yarra Ranges.|
|Southern suburban LGAs||1300 655 795|
|Bayside, Cardinia, Casey, Frankston, Glen Eira, Greater Dandenong, Kingston, Mornington Peninsula, Port Phillip, Stonnington.|
|Rural and Regional|
|South-western rural and regional LGAs||1800 075 599|
|Colac-Otway, Corangamite, Glenelg, Greater Geelong, Moyne, Queenscliffe, Southern Grampians, Surf Coast, Warrnambool.|
|Western rural and regional LGAs||1800 000 551|
|Ararat, Ballarat, Golden Plains, Hepburn, Hindmarsh, Horsham, Moorabool, Northern Grampians, Pyrenees, West Wimmera, Yarriambiack.|
|North-western rural and regional LGAs||1800 675 598|
|Buloke, Campaspe, Central Goldfields, Gannawarra, Greater Bendigo, Loddon, Macedon Ranges, Mildura, Mount Alexander, Swan Hill.|
|North-eastern rural and regional LGAS||1800 650 227|
|Alpine, Benalla, Greater Shepparton, Indigo, Mansfield, Mitchell, Moira, Murrindindi, Strathbogie, Towong, Wangaratta, Wodonga.|
|Eastern and south-eastern rural and regional LGAs||1800 020 202|
|Bass Coast, Baw Baw, East Gippsland, Latrobe, South Gippsland, Wellington.|
|Australian Capital Territory (ACT)||1300 556 729
|New South Wales (NSW)
|Northern Territory (NT)
||1800 700 250
||(07) 3235 9999
|South Australia (SA)
||1800 001 219
|Western Australia (WA)
||(08) 9325 1111
More information on child protection is available on this site.
Local emergency relief and recovery
For information about emergencies in your local area, contact your local government organisation.