page content: DHS Privacy Policy |General | Collection of your personal information | Web statistics data collection | Use and disclosure of your personal information | Security | Feedback form, information request form and email | Links to external websites | Clickstream data | Cookies | Access and correction

View the Department of Human Services complete Privacy Policy

General

Consistent with Victorian Government policy and legislation, the Department of Human Services endorses fair information handling practices and uses of information in compliance with its obligations under the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic). Any information provided, including identification of individuals, will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.

This Website Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website. The practices outlined in this Website Privacy Statement are subject to any rights DHS may have to handle personal information in accordance with law.

Collection of your personal information

The personal information we collect via this website may include:

• the content of any electronic forms you submit via this Website, requesting us to provide services or information, or take actions;
• information submitted if you participate in an online survey; and·
• any messages or comments you submit to us via this Website or to email addresses displayed on this Website, which may include personal information such as name, email address and telephone number.

Email addresses provided via this site will only be used to respond to specific user queries and will not be added to any mailing lists, nor disclosed to any other party without users' knowledge and consent, unless required by law. Where personal information is collected directly from you on out web pages, a specific privacy notification can be viewed by clicking on the ‘privacy statement’ tag at the bottom of the online form.

Web Statistics Data Collection

Pages on the site may be coded with Omniture software. This is transparent to the user, as the software makes use of JavaScript code