Ombudsman Review
The Victorian Ombudsman (the Ombudsman) conducts enquiries and investigations on behalf of the public. CIIRu works closely with the Ombudsman to quickly and effectively resolve these matters.
What we do:
- Coordinate departmental responses to Ombudsman enquiries and investigations involving the Department.
- Liaise with the Victorian Ombudsman's office regarding these enquiries and investigations.
- Consult with divisions and regions to obtain information sought by the Ombudsman.
- Monitor the implementations of recommendations of Ombudsman decisions to prevent similar complaints from occuring.