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Corporate Integrity, Information and Resolutions Unit - CIIRu

CIIRu is located within the Portfolio Services Branch of the Department of Human Services (the Department). We have the responsibility for coordinating and managing enquiries and responses in the following areas:

• Complaints Management,
• Fraud Prevention,
• Ombudsman Review,
• Privacy,
• Whistleblowers; and
• Freedom of Information (FOI).

Our aim is to support and guide staff to reflect the Department's values of quality service provision, professional integrity and collaborative relationships.

Feedback from the public on the services and programs provided by the Department is encouraged in order to guide continuous service improvement.