Complaints Management
Your complaint is a way to help us improve our services and is valued by the departments as a learning opportuniy.
Corporate Integrity Information and Resolutions unit (CIIRu) is the central office for managing complaints. If you wish to make a complaint about any of the services provided by the departments you are encouraged to:
- Contact the quality assuarance officer at your local office or your individual caseworker.
- If your complaint cannot be resolved at your local office, then please contact CIIRu for assistance.
If you wish to make a complaint please refer to our guide (located in the library) to assist you.
Contact information for making a complaint to the Department of Human Services - this link opens in a new window.