Regional Operations Performance

The Regional Operations Performance Branch is responsible for:

Supporting the development of high-quality operational practice in regions.

The establishment of stronger and more effective relationships between the department and funded organisations.

The development and implementation of a stronger regional performance-monitoring system.

Development of models to integrate responses to clients with complex needs.

The branch is made up of five units incorporating three major project teams:

• Partnership Unit
• Performance Monitoring Unit
• Quality Unit
• Risk Management Unit 
• Multiple & Complex Needs Initiative

Major projects

• Service Excellence Framework SEF2
• Partnership Project
• Regional Efficiency & Savings Project

Contact

The Director, Regional Operations Performance
Telephone: +61 3 9096 7530