Regional gateway

Regional gateway and regional coordination

Regional Gateway - There is a single point of entry to a MACNI service response and this occurs through a Regional Gateway established in each of the DHS's eight regions.

The Gateway is managed by the Regional Coordinator, MACNI. The Regional Coordinator provides a single point of contact for a service provider, other body or individual seeking general information about the Initiative or wishing to discuss a potential referrer. The Regional Coordinator will work with the referrer to consider alternative support options available within local and state-wide service systems and if required to make a referral to MACNI.

Regional Panels - Regional panels are one of the key mechanisms among those used by regions for decision-making on the coordination of services to people with multiple and complex needs. Regional panels provide a regional focal point for partnership between services to provide flexible, coordinated service responses to eligible MACNI clients.

Some of the key roles for the regional panels include:

• Consider the appropriateness of referrals to CERG for MACNI eligibility
• Consider regional responses for individuals who do not meet the MACNI eligibility criteria or are not referred to the CERG
• Ensure the appropriate assessment of eligible individuals' needs
• Advise on and approve MACNI care plans
• Approve the Care Plan Coordinator in partnership with relevant service providers
• Approve allocation of regional brokerage
• Monitor agreed service responses to individuals, including MACNI care plans through regular  review processes (minimum 6 monthly reviews)

Regional Coordinators provide a service to their regional panel which includes information management and sharing, supporting the implementation of panel decisions and administration, organisation and network support to ensure effective operations of each panel session.

Regional Panel Guidelines have been developed and can be accessed by clicking on the following:

Regional Panel Guidelines 1 June 2009

Regions have a number of decision making delegations under MACNI. These delegations can be accessed by clicking on the following

 Instrument of Delegation - Human Services (Complex Needs) Act 2009

Regional Coordinator contact details as at June 2009:

Barwon South Western

Regional Coordinator:
Alison White - 5226 4540

Address:
State Govt Offices
2nd Floor Crn Fenwick and Little Malop Streets
GEELONG 3220

Grampians

Regional Coordinator:
Mandy Welfare - 5333 6530

Address:
State Govt Offices Crn Mair and Doveton Streets
BALLARAT 3350

Loddon Mallee

Regional Coordinator:
Russell Burdett - 5434 5555

Address:
74 - 78 Queen Street
BENDIGO 3552

Hume

Coordinator:
Simon Aldous - 5722 0555

Address:
43-47 Rowan Street
WANGARATTA 3677

Gippsland

Coordinator:
Julie O'Brien - 5136 2400

Address:
11 Hazelwood Rd
MORWELL 3840

North and West Metropolitan

Coordinators:
Kelli Brezing and Will di Palma- 9412 5333

Address:
145 Smith Street
FITZROY 3065

Eastern Metropolitan

Coordinator:
Lisa Foley and Kath Ward - 9843 6000

Address:
883 Whitehorse Rd
BOX HILL 3125

Southern Metropolitan

Coordinators:
Amy Leeks and Naomi Gulliver - 9213 2111

Address:
Level 2
26 McCrae Street
DANDENONG 3175