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State Government of Victoria, Australia, Department of Human Services
Operations

Regional Operations Performance

The Regional Operations Performance Branch is responsible for:

Supporting the development of high-quality operational practice in regions.

The establishment of stronger and more effective relationships between the department and funded organisations.

The development and implementation of a stronger regional performance-monitoring system.

Development of models to integrate responses to clients with complex needs.

The branch is made up of five units incorporating three major project teams:

  • Partnership Unit
  • Performance Monitoring Unit
  • Quality Unit
  • Risk Management Unit 
  • Multiple & Complex Needs Initiative

Major projects

  • Service Excellence Framework SEF2
  • Partnership Project
  • Regional Efficiency & Savings Project

Contact

The Director, Regional Operations Performance
Telephone: +61 3 9096 7530