Department of Human Services – Diversity Unit Website
Multicultural Policy sits within the Diversity Unit and promotes strategic partnerships with key stakeholders, DHS Programs and regions to foster cultural diversity development and practice enhancement.
The Department of Human Services (DHS) Diversity Unit website consists of a range of multicultural resources and policies. The site also includes links to key DHS documents such as the Language Services Policy, Cultural Diversity Guide and Refugee Health and Wellbeing Action Plan.
Web: www.dhs.vic.gov.au/multicultural
Downloads:
Cultural Diversity Guide 2006 - PDF, 273kb
Language Services Policy 2005 - PDF, 368kb
Victorian Office of Multicultural Affairs (VOMA)
The Victorian Office of Multicultural Affairs provides policy advice to the Victorian Government in the areas of multicultural affairs, immigration and community relations. VOMA is also responsible for managing the Victorian Government’s Language Services Strategy aimed at improving the delivery and use of interpreting and translating services in Victoria.
This site includes a range of publications and information resources, including support material and order forms for the Interpreter Card and Symbol and Improving the Use of Translating and Interpreting Services: A Guide to Victorian Government Policy and Procedures.
Email: multicultural@dvc.vic.gov.au
Web: www.voma.vic.gov.au
Office of the Health Services Commissioner
The Office of the Health Services Commissioner (H SC) is an independent, impartial statutory authority created by the Health Services (Conciliation & Review) Act 1987.
The HSC can help with problems regarding unsatisfactory interpreting and translating services; privacy of and/or access to health information about you; communication issues; lack of respect, dignity or privacy; and, negligent or unprofessional behaviour.
Email: hsc@dhs.vic.gov.au
Web: www.health.vic.gov.au/hsc