Continuous Improvement Framework

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Overview

The Service Coordination Continuous Improvement Framework is a tool which can be used to assist agencies in Victoria implementing Service Coordination.

The Service Coordination Continuous Improvement Framework has been designed to:

• Support agencies to monitor and continuously improve their Service Coordination implementation and practice.
• Enable an agreed process for Primary Care Partnership (PCP) member agencies to monitor Service Coordination implementation for reporting and planning purposes.
• Assist new program areas to assess their Service Coordination readiness and identify infrastructure and practice changes that are required.
• Provide a mechanism for PCP Service Coordination groups to assess and improve compliance with Service Coordination practice standards if the need arises.

Contact

Contact information for further enquiries.

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Continuous Improvement Framework (351kb, pdf)

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