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Minimum Qualification Strategy for Residential Care Workers in Victoria

From 1 January 2018 all residential care workers providing direct care in a residential care home funded by the Department of Health and Human Services will be required to hold either:

  • Certificate IV in Child, Youth and Family Intervention (Residential and out of home care), including a mandatory trauma unit of competency or
  • a recognised relevant qualification, plus completion of a short top up skills course.

The minimum qualification requirement sets a benchmark to ensure all residential care workers have a common level of residential care specific skills and knowledge. The minimum qualification applies to all workers (full time, part time or casual) who provide direct care to children and young people in residential care.


On 13 April 2016, the Victorian Government released Roadmap for Reform: Strong families, safe children, outlining the direction of long term reform of Victoria’s child and family services system, including child protection, early intervention, and out of home care. Roadmap for Reform commits to mandatory qualifications for residential care workers and upskilling of the existing workforce.

On 8 May 2016, the Minister for Families and Children and the Minister for Training and Skills announced $8 million to upskill current residential care workers ahead of introduction of a minimum qualification by the end of 2017.

Further information

A Minimum Qualification Strategy has been developed to support community service organisations to meet the new minimum qualification requirements and ensure residential care workers have the necessary skills, qualifications and training to care for vulnerable children and young people in residential care.