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Upskilling Programs

There are a range of upskilling programs available, which have been designed to assist disadvantaged populations to access training or employment opportunities. Home and Community Care funded organisations are encouraged to make use of these programs and initiatives, in particular the Workplace English Literacy and Learning (WELL) program.

Workplace english language and literacy

Workplace english language and literacy is designed to provide workers with English language, literacy and numeracy skills. Funding is available for language and literacy training that will be integrated with vocational training to enable workers to meet their current and future employment and training needs. Funding is available for three types of projects:

  1. Training Projects. Funding for workplace english language and literacy training projects is available for organisations that have demonstrated a need for language, literacy and numeracy in the workplace. Projects should target workers who need improved language, literacy and numeracy skills in order to remain or progress in employment (including avoiding displacement) and address participants employment and training needs.
  2. Resource Projects. Funding for workplace english language and literacy resources is available for the development and trialling of:
    • training materials designed to enhance language, literacy and numeracy skills that are aligned with endorsed Training Packages,
    • industry relevant language, literacy and numeracy assessment and reporting methods, and
    • professional development resources for industry trainers/assessors aligned with Training Packages.
  3. Strategic Projects. Workplace english language and literacy funding is available for projects that have national scope and involve strategic activities to support ongoing and cost effective workplace English, language, literacy and numeracy training across one or more industry sectors. Home and Community Care funded organisations are encouraged to find out further information about workplace english language and literacy, but should note that in some instances, employers may have to contribute funding.

For more information about Workplace english language and literacy visit:

Dementia care skills training for aged care workers

Dementia care skills training for aged care workers is a Commonwealth Government funded initiative aimed at improving the care, aged care workers provide to people with dementia. A training provider in each state has been engaged to deliver training in competency unit CHCAC15A Provide care support which is responsive to the specific nature of dementia. In Victoria, the training will be primarily delivered by Alzheimers Australia (Victoria).

For more information phone the Alzheimers Australia (Victoria) Education Services Unit on: (03) 9815 7800.

Mature Aged Workers Giving in Care (MAGIC) Program

Mature Aged Workers Giving in Care Program is an initiative of the Community Services and Health Industry Skills Council and the Commonwealth Department of Education, Science and Training. The aim of the program is to recruit and train mature aged workers and non traditional workers (such as males in childcare) into the community services industry specifically to work in aged care, childrens services, youth work and disability work.

For more information and a free resource kit visit:

Adult Multicultural Education Services (AMES)

Adult Multicultural Education Services provides an extensive range of adult education, training and employment programs targeted for migrant communities. In 2005, Adult Multicultural Education Services worked with almost 50,000 people from 138 countries. The majority of these are students in the Adult Migrant English Program (AMEP).

For more information visit:

A complete list of the Commonwealth Government initiatives can be found at:


The material on this page has been adapted from the Home and Community Care (HACC) Community Care Worker Human Resources Kit 2007 (external link - opens in a new window).

Supported by the Community Sector Investment Fund (external link - opens in a new window).