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State Government of Victoria, Australia
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Client Relationship Information System for Service Providers (CRISSP) privacy

CRISSP privacy success depends on CRISSP users collecting and handling personal and health information responsibly and in accordance to privacy requirements.

Organisations are expected to continue to abide by all Privacy legislation, consistent with Victorian Government policy and legislation, relevant to their clients and services when using CRISSP.

The Department of Human Services endorses fair information handling practices and uses of information in compliance with its obligations under the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic). Any information provided, including identification of individuals, will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.

Security

We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control. However, you should be aware that there are risks in transmitting information across the Internet. So while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and individuals do so at their own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the Internet, you might prefer to contact us by telephone or mail. We will remove personal information from our system where it is no longer required (except where archiving is required and in order to fulfil our obligations under the Public Records Act 1973 (Vic).

We take additional steps to protect the security of your personal information, such as strong 128-bit SSL encryption. Before using these facilities, you should ensure that you are using a web browser that supports 128-bit encryption. In many web browsers, you can confirm that your session is encrypted by the appearance of a locked padlock symbol located in the browser status bar at the foot of the browser.

This following contains detailed information on CRISSP privacy: