Homelessness Support Services Accreditation
The Victorian Government has allocated $2.1 million over three years to lift the standard of homeless support services. A key component of this approach is the implementation of an accreditation system.
A formal accreditation system for Department of Human Services - Housing funded housing support and case managed housing services acknowledges and promotes good practice and encourages ongoing business and service quality improvement.
What is Accreditation?
Formal accreditation is a standards based recognition system with a clear focus on continuous quality improvement. It involves assessment against a pre-determined set of standards and formal acknowledgement of performance against those standards through a review process.
If your organisation is funded by the Department of Human Services - Housing for the following programs, you will need to be accredited:
- Homelessness assistance services including crisis and transitional support services
- Crisis accommodation services including family violence and youth refuges
- Office of Housing funded Integrated Family Violence services
- Housing information and referral services
- Social housing advocacy and support providers
- Peak organisations and other state wide advocacy programs
- Homelessness network services and childrens' resource program providers
- Other state wide advocacy services
Fees
The Department of Human Services - Housing provides organisations with funding to cover the fees charged by QICSA to undertake accreditation.




