Emergency preparedness

Emergency planning for residential aged care services

The Department of Health & Human Services have developed resources to support residential aged care service providers in their planning and preparations for a broad range of natural hazards including bushfires, heatwave, floods and storms.

The resources focus on a range of important planning considerations for providers including residents’ care needs, alternative accommodation, transportation, supplies equipment and services, staffing and physical environment, including information about being a host service and returning home.

Copies of these resources are available on the Department of Health & Human Services Aged Care website:

Further information

Contact information

Relocation Support for Approved Providers of Commonwealth Department of Health and Ageing
Tel: 1800 078 709

Emergency Services
Tel: 000

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