Knowledge and resource sharing
The provision of shared knowledge and resources create the opportunities for the disability services sector to exchange ideas, enhance networks and build capacity. The links below provide information and opportunities to share these learnings.
Quality Framework Resource Guide
Has been developed to assist disability service providers to understand the concepts and approaches central to the Quality Framework. It aims to equip organisations with the technical knowledge and ability to measure, monitor and improve service quality and to comply with the Standards.
Formal training opportunities
Find out about formal training opportunities to help implement the Quality Framework and prepare for independent monitoring.
Digital stories
Divided into two sections, these brief videos provide experiences shared by disability service providers throughout the independent monitoring process during the demonstration project in Department of Human Services' Barwon South West region as well as clips that demonstrate quality concepts in practice and how person-centred planning has changed the lives of people.
Quality Framework tools and templates
Are available to download and aim to help disability service providers understand and implement the Quality Framework.
Networking
Provides an opportunity for disability service providers to support one another, share what works and learn from what doesn't work.
Contributed resources
Links to information on quality practices, research and tools will be added regularly. You may find something to assist your organisation or you might like to share your ideas and resources with others.
Regional Quality Advisors
Regional Quality Advisors across the state have been providing information and linking disability service providers into a range of learning and development opportunities to help them implement the Quality Framework and prepare for independent monitoring.
- Quality Framework areas of good practice
- Quality Framework areas of life important to people
- Quality Framework contributed resources
- Quality Framework regional advisors
- Quality Framework tools and templates
- Quality Framework training




