IRIS Family Services user manual
The Integrated Reports and Information System (IRIS) used by Family Services to record all hours of service provided to clients underwent an upgrade in April 2007 to comply with the provisions of the Children, Youth and Families Act 2005 and the Strategic Framework for Family Services.
IRIS Training is provided by the Information and Information Management Team for all IRIS Users (this includes all Department of Human Services programs that use IRIS, not only Family Services).
For all enquiries related to attending IRIS training call the IRIS Helpdesk on (03) 9096 6919.
Data dictionary
- IRIS Data Dictionary
IRIS terms, definitions, counting rules and interpretation.
Procedure Notes
- Procedure Notes - March 2009
Step by Step instructions for recording, transferring and reporting IRIS data. - Child FIRST and Family Services - December 2009
The Family Services – Child FIRST referral process in IRIS is modelled on a single central “intake” agency (or Child FIRST agency) and small group of participating “partner” agencies.
Practice advice and training notes
- Basics - Clients and Cases
Step by step instructions for enrolling clients, attaching cases, adding issues, services and closing cases. - Business Rules - April 2007
Managers, team leaders and practitioners should use the IRIS Data Dictionary for a full description of terms, definitions and counting rules. - Creating Groups
Guide on how to establish groups and record all the services delivered by your agency in group settings. - Registering a Client - April 2007
Data entry summary sheet on registering a new client in IRIS. - Reports
Step by step instructions for how to run reports from IRIS. - Significant Wellbeing Concern (SWC) - November 2008
The advice is in regard to the definition of SWC and the application of this category in IRIS.
Contact Information
IRIS Help Desk
Tel: (03) 9096 6919
Request more information about this topic.
