Feedback & complaints
Anyone wishing to provide feedback or make a complaint, is encouraged to contact the Quality Assurance/Community Liaison Officer at their local office or their individual case worker.
If your complaint cannot be resolved at your local office, you can make a complaint by calling the general complaints line.
Refer to Related Resources for more information about making a complaint to the Department of Human Services.
Brochures can be made available in a range of community languages and alternative formats upon request.
General Complaints Line:
1300 884 706
Housing Complaints Line:
1800 155 743