Service to Property Charge Concession

The Service to Property Charge Concession provides a discount on the electricity service charge where a household has very low electricity usage. The usage charge must be less than the service charge. The discount reduces the service charge to the cost of the total electricity usage for the billing period.

This concession is available all year round. The electricity retailer will automatically apply the concession on bills where the customer is eligible.

The Service to Property Charge Concession fact sheet is available to download on this site.


You must hold at least one of the following concession cards:

Pensioner Concession Card; Health Care Card; DVA Gold Card

Holders of a Health Care Card for Carer Allowance and Foster Care issued in the name of the child are not eligible. Holders of Veterans' Affairs Gold Cards marked 'Dependent' are not eligible.

How to apply

Present your card when paying your account or contact your electricity retailer.

More information

Contact the Concessions Information Line on 1800 658 521.

Request more information about this topic.

For more information:

Contact us.

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