Energy
The Department of Human Services (DHS) offers a variety of concessions and benefits to eligible cardholders to assist low-income Victorians with energy bills. If you have a relevant concession card, you may be eligible for one of these concessions.
Eligible concession cards

DHS concessions
- Annual electricity concession
The annual electricity concession is a new Government initiative providing concession cardholders a discount of 17.5 percent off household electricity bills all year round, effective 1 March 2011. - Winter energy concession
The Winter Energy Concession provides a discount of 17.5 percent off mains gas on usage from 1 May to 31 October of each year. - Service to property charge concession
The service to property charge concession provides a reduction on the supply charge for concession households with low energy consumption. - Non-mains energy
The Non-Mains Energy Concession is an annual rebate for eligible cardholders who use LPG for domestic heating or cooking, and/or are individually metered for electricity but who pay a caravan park or accommodation proprietor. - Medical cooling concession
The medical cooling concession provides a 17.5 percent discount off electricity costs over a six month period from 1 November to 30 April for concession cardholders with multiple sclerosis and other qualifying medical conditions such as Parkinson's, motor neurone disease, scleroderma and lupus. With the introduction of the new Annual Electricity Concession, recipients of the medical cooling concession now receive a combined discount of 35 percent off electricity bills effective 1 March 2011. - Off-peak concession
The off-peak concession provides a 13 percent reduction on the off-peak tariff rates on all quarterly electricity bills. - Life support machine electricity concession
The life support machine electricity concession provides a quarterly rebate on electricity bills where a cardholder or member of cardholder's household uses certain life support machines, such as an oxygen oncentrator or haemodialysis machine. - Electricity transfer fee waiver
The electricity transfer fee waiver provides a full waiver of the fee that is normally payable to the electricity retailers when there is a change of occupancy at a property.
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