Community visitors

Community Visitors are independent volunteers appointed by Governor-in-Council under the Disability Act 2006, and managed by the Office of the Public Advocate. Community Visitors visit the premises of registered disability service providers and department-managed disability services where residential services are being provided. They report on the quality and standard of care and support provided to residents.

Each year, Community Visitors visit up to 5,000 people with a disability who live in a variety of residential premises managed by the department and registered disability service providers across Victoria. Approximately 1,000 different places are visited each year including institutions, congregate care settings, and shared supported accommodation.

Response to the Community Visitors Annual Report 2010-11

The Community Visitors Program reports annually to government. The Community Visitors Annual Report 2010-11 is available from the Office of the Public Advocate website. The government response to this report is now available.

Community Visitors Protocol (October 2009)

The revised Community Visitors Protocol was signed on 21 October 2009 and outlines the roles and responsibilities of Community Visitors and residential staff. A copy of the document should be downloaded and kept on file at all residential service locations.

Disability Act 2006 information sheet for service providers

An information sheet has been developed to assist service providers to understand the implications of the Disability Act 2006 on the Community Visitors Program.

Office of the Public Advocate

The Community Visitors Program is administered by the Office of the Public Advocate. More information is available from the Office of the Public Advocate's Community Visitors Program page.
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