Financial assistance, accommodation options, community involvment and other supports and services for people with a disability, their families and carers.

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Video interpreting service

Video Remote Interpreting service

The Video Remote Interpreting service, also known as VRI, enables communication between hearing people and people who are Deaf and use Australian Sign Language or Auslan as their primary language. Auslan is the signed language of the Australian Deaf community. VRI is a type of telecommunications relay service.

More on Video Remote Interpreting service

Start here for disability services

An overview of the support available for people with a disability, their families and carers including the initial contact points for more information.

Self-directed support

The department is moving towards a more self-directed approach where people with a disability have more flexibility and control of the supports they choose.

Individual Support Packages

Individual Support Packages are funds allocated to a person to meet their disability related support needs. Includes information on eligibility criteria and application procedures.

Help living at home

Outreach support provides up to 15 hours per week of home and community based support so that individuals with a disability can receive assistance.

Community life and jobs

This section offers information on supports that may assist you to become more independent and encourage you to participate in your local community.


Supported accommodation is an accommodation solution for people with a disability who require rostered support and is targeted to people with the highest support needs.

Aids & equipment

The Victorian Aids and Equipment Program (A&EP) provides people with a permanent or long term disability with subsidised aids, equipment, home, and vehicle modifications.

Specialist disability services

This section offers information on specialist supports to assist people with a disability, their families, carers and support providers in matters relating to behaviour intervention or the criminal justice system, involving people with a disability.

Carer and family support

This section offers information on the different types of supports available for families of children with a disability and carers of adults with a disability.

National Disability Insurance Scheme

The NDIS is a national approach to providing individualised support and services for people with a disability, their families and carers to achieve their goals and aspirations. Read more about Victoria’s role in the NDIS on the Victorian Government’s website at www.ndis.vic.gov.au. To find out more about the NDIS, including eligibility, visit the NDIS website at www.ndis.gov.au/vic or call 1800 800 110.

Your rights

The Victorian Government actively promotes the rights of all Victorians, including people with a disability.

Service Directory

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