Victorian youth services contacts
In this page:
Who do I contact in Victoria?
For further information regarding Youth Services in your region contact your local Regional Office.
For confidential counselling
For confidential counselling or to talk to someone about issues that are negatively impacting upon your life contact:
Kids Helpline (5- 18 years of age)
Tel: Free call 1800 551 800
Kids Helpline Main Office
Tel: (07) 3369 1588
Fax: (07) 3367 1266
PO BOX 2000
Milton QLD 4064
Website: www.kidshelp.com.au 
Lifeline
Tel: 13 11 14 (cost of local call) or (02) 6215 9400
Fax: (02) 6282 6566
Website: www.lifeline.org.au 
Parentline
Tel: 13 22 89
Website: www.parentline.vic.gov.au 
Salvation Army
Tel: (03) 9896 6000
Fax: (03) 9899 2339
Locked Bag 1, 3-7 Hamilton Street
Mont Albert VIC 3127
Website: www.salvationarmy.org.au 
General information
For general information relating to young people, including available services/programs, recent research and other relevant topics contact:
Action Centre for Young People - Family Planning Victoria
Tel: (03) 9654 4766 or free call 1800 013 952
Level 1/94 Elizabeth Street
Melbourne VIC 3000
Website: www.sexlife.net.au 
Centre for Adolescent Health
Tel: (03) 9345 5890
2 Gatehouse Street
Parkville VIC 3052
Website: www.rch.org.au/cah 
Frontyard Youth Services
Tel: (03) 9611 2411 or free call 1800 800 531
Fax: (03) 9614 3622
19 King Street
Melbourne VIC 3001
Website: www.frontyard.org/ 
Infoxchange
Tel: (03) 9418 7400
Fax: (03) 9486 9344
375 Johnston Street
Abbotsford VIC 3067
Website: www.infoxchange.net.au 
Office for Youth
Tel: (03) 9208 3333
Fax: (03) 9208 3226
GPO Box 2392V
Melbourne VIC 3001
Website: www.youth.vic.gov.au 
The Young Women's Services (at the Royal Women's Hospital)
Offers care and education for young pregnant and parenting women aged 19 years and under. The service aims to support young women to stay connected and on track with future carers and education as well as supporting them through the birth and care of their baby.
Tel: (03) 9344 2189
132 Grattan Street
Carlton VIC 3052
Victoria Police
Contact your local police station and ask for the Youth Resource Officer.
Tel: (03) 9247 6666
Victoria Police Centre
637 Flinders Street
Melbourne VIC 3005
Website: www.police.vic.gov.au 
Youth Affairs Council of Victoria (YACVIC)
Tel: (03) 9267 3799
Fax: (03) 9639 1622
Level 2, 172 Flinders Street
Melbourne VIC 3001
Website: www.yacvic.org.au 
Information for young refugees
For further information or assistance relating to issues regarding refugee young people in Victoria and the programs and services available to them contact:
Centre for Multicultural Youth (CMY)
Tel: (03) 9349 3466
Fax: (03) 9349 3766
Level 1, 308 Drummond Street
Carlton VIC 3053
Website: www.cmy.net.au 
Department of Immigration and Citizenship (DIAC)
Tel: (02) 6264 1111
Fax: (02) 6264 4466
PO Box 25
Belconnen ACT 2616
Website: www.immi.gov.au 
Spectrum Migrant Resource Centre (MRC)
Tel: (03) 9496 0200
Fax: (03) 9484 7942
251 High Street
Preston VIC 3072
Website: www.spectrumvic.org.au 
Victorian Foundation for Survivors of Torture
Tel: (03) 9388 0022
Fax: (03) 9387 0828
6 Gardiner Street
Brunswick VIC 3056
Tel: (03) 8791 2450
Fax: (03) 8791 2472
Level 5, 280 Thomas Street
Dandenong VIC 3175
Website: www.survivorsvic.org.au 
Victoria Police (Multicultural Advisory Unit)
Tel: (03) 9247 5233
Fax: (03) 9247 5237
637 Flinders street
PO Box 415
Melbourne VIC 3005
Website: www.police.vic.gov.au 
Information about the education system
For further information and assistance regarding Youth Services programs operating in Victoria's schools and general information relating to young people and the education system contact:
Department of Education and Early Childhood Development (DEECD)
Tel: (03) 9637 2000 (main switchboard) or (03) 9637 2222 or free call 1800 809 834
Fax: (03) 9637 2626
GPO Box 4367
Melbourne 3001
Website: www.education.vic.gov.au 
National Relay Service
A phone solution for people who are deaf or have a hearing or speech impairment.
Tel: Free call 1800 555 660
Website www.relayservice.com.au 





