Early Parenting Community Support Organisations

Organisation Telephone Comments
Maternal and Child Health Line
13 22 29
Qualified maternal and child health nurses provide information, support and advice to Victorian families with children from birth to school age (5 years old) 24 hours a day, 7 days a week.
Nurse on Call
1300 606 024
This telephone service provides immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week.
Parent Line 13 22 89 This telephone counselling service is available to parents and carers of children aged from birth to 18 years throughout Victoria. They provide information and assistance on a wide range of issues, including those who are struggling with or finding the parenting role challenging. They can not, however, provide you with legal or medical information.
Breastfeeding Helpline 1800 mum2mum 1800 686 2 686 National Breastfeeding Helpline
Australian Breastfeeding Association
Victorian Poisons Information Centre 13 11 26 For information on poisonings or possible poisonings
Lifeline Telephone 13 11 14 Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
Post and Antenatal Depression Association 1300 726 306 This support service provides information and support about antenatal and post-natal depression (call between 9:30am-4:40pm Monday to Friday).

Early parenting advice

Website Comments
Having a baby in Victoria Department of Health and Human Services - Better Health Channel
This website provides advice and information about services available to help parents prepare for having a baby in Victoria.
Information for new parents Department of Education and Training
This website provides a range of information for new parents including information about services and advice.
Maternal and Child Health Service Department of Education and Training
This website provides information on the Maternal and Child Health Service in Victoria.
Tweddle Child and Family Service Tweddle Child and Family Health Service offer a range of specialised support, counselling, and advice services aimed at supporting parents who need additional support to care for their infant/toddler.

Mercy Health O'Connell Family Centre

O’Connell Family Centre offer a range of specialised support, counselling, and advice services aimed at supporting parents who need additional support to care for their infant/toddler.
Queen Elizabeth Centre Queen Elizabeth Centre offer a range of specialised support, counselling, and advice services aimed at supporting parents who need additional support to care for their infant/toddler.
Playgroup Victoria This website provides information about playgroups and where to find them throughout Victoria.
Raising Children network This website is an invaluable resource for parents. Supported by the Australian Government, the Raising Children Network website features reliable, research based material and resources that offer practical information and suggestions, step by step guides in areas such as child development, behaviour, health, nutrition, play and learning, communication, sleep and safety.
Better Health Channel This website contains information about different illnesses and conditions, healthy eating and health service directories.
Post and Antenatal Depression Association (PANDA) This website provides information about antenatal and post-natal depression support.
Beyondblue Beyondblue aims to improve community awareness of depression and associated disorders and to promote effective treatment and care for people with these conditions.
Australian Breastfeeding Association This large, community based self-help group is recognised as a leading authority on breast feeding.
Kidsafe This website contains information, fact sheets and latest news about child safety.
Women's Information Referral Exchange (WIRE) This website provides free information, support and referral services for Victorian women. WIRE is a service that women - all women - can access when they want options, reliable information and another sensitive and supportive woman to talk to.
The Royal Children's Hospital Melbourne This website contains details and fact sheets on kids health, medicines and hospital visits.
National Disability Insurance Scheme (NDIS) The NDIS provides support to Australians with a significant and permanent disability and their families and carers. NDIS also provides early intervention support for children under six, with developmental delay.
Child FIRST and Family Services (DHS web page) Child FIRST and family services aim to promote the safety, stability and development of children, young people and their families, from birth to 17 years of age, by providing case work service and linking families with relevant support services.
Commission for Children and Young People
(Former Office of the Child Safety Commissioner)
 This website has resources on a range of child safety issues.
Centre for Excellence in Child and Family Welfare This website represents the major community based organisations that deliver a diverse range of services for children, adolescents and families.
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