Child Abuse - Frequently Asked Questions

How many cases of child abuse are reported each year?

In 2006 to 2007 38,432 notifications of child abuse and neglect were made to the Victorian Department of Human Services. Of these, 11,296 required further direct investigation, and 6,920 were substantiated.

Someone I know is being abused? Where do I go for help?

In Victoria, report suspected child abuse and neglect to the local office of Human Services Child Protection Contacts, or after office hours, call the Child Protection Crisis Line on 13 12 78 (Victoria only), for the cost of a local call.

What is child sexual abuse?

The publication "Child Sexual Abuse - Understanding and responding" produced by the Child Protection and Family Services, provides definitions of child abuse, and includes the background information on what leads to child abuse, the effects it can have, and the recognition of child abuse.

When should other professionals report abuse?

Child Protection workers investigate reports of possible child abuse, and to take action to protect the child or young person. Child Protection workers are authorised by the Children, Youth and Families Act 2005 (CYFA) to investigate and ensure the safety of a child or young person. A risk management plan could include taking a child or young person into safe custody if they are in danger of immediate harm.

What is the role of child protection workers?

Child Protection workers are authorised by the CYFA to investigate reports where there is a concern that a child or young person is at significant harm and the child's parent or caregiver is unwilling or unable to protect the child from harm. Child Protection workers work with families to ensure support is offered to minimise the risk of harm to the child. If a child's safety cannot be ensured within the family, the worker may take matters before the Children's Court. Workers have an ongoing responsibility to supervise children on legal orders granted by the Children's Court.

Who is mandated to report Child Abuse?

Currently, doctors, nurses, teachers and police are legally required to report cases of child abuse in Victoria. However, it is the responsibility of all professionals and the community to ensure that children are safe and protected. All people have a duty of care to report to the Child Protection Service if they believe a child has suffered or is likely to suffer significant harm and the child's parent is unwilling or unable to protect the child from harm.