Child protection contact numbers
These numbers are effective from 30 May 2016.
Child Protection business hours: 8.45am - 5.00pm (Monday - Friday)
During business hours, ring the number covering the local government area (LGA) where the child lives.
North Division Intake - 1300 664 977
North Division has one child protection intake located at DHHS Preston covering the following areas and LGAs:
Banyule, Buloke, Darebin, Campaspe, Central Goldfield, Gannawarra, Greater Bendigo, Hume, Loddon, Macedon Ranges, Mildura, Moreland, Mount Alexander, Nillumbik, Swan Hill, Whittlesea, Yarra.
South Division Intake - 1300 655 795
South Division has one child protection intake located at DHHS Dandenong, and covers the following areas and LGAs:
Bass Coast, Baw Baw, Bayside, Cardinia, Casey, East Gippsland, Frankston, Glen Eira, Greater Dandenong, Kingston, Latrobe, Mornington Peninsula, Port Phillip, South Gippsland, Stonnington, Wellington.
East Division Intake - 1300 360 391
East Division has one child protection intake located at DHHS Box Hill covering the following areas and LGAs:
Alpine, Benalla, Boroondara, Greater Shepparton, Indigo, Knox, Manningham, Mansfield, Maroondah, Mitchell, Moira, Monash, Murrindindi, Strathbogie, Towong, Wangaratta, Whitehorse, Wodonga, Yarra Ranges.
West Division Intake - Rural and regional only - 1800 075 599
West Division has one child protection intake located at DHHS Geelong covering the following rural and regional areas and LGAs:
Ararat, Ballarat, Colac-Otway, Corangamite, Glenelg, Golden Plains, Greater Geelong, Hepburn, Hindmarsh, Horsham, Moorabool, Moyne, Northern Grampians, Pyrenees, Queenscliffe, Southern Grampians, Surf Coast, Warrnambool West Wimmera, Yarriambiack.
West Division Intake - metropolitan only - 1300 664 977
West Division Metro area reports are managed by North Division Intake located at DHHS Preston for the following areas and LGAs:
Brimbank, Hobsons Bay, Maribyrnong, Melbourne, Melton, Moonee Valley, Wyndham.
After hours Child Protection Emergency Service - 13 12 78
(5.00pm - 9.00am Monday - Friday, 24 hours on weekends and public holidays)
A state-wide after hours emergency service that receives new reports, as well as concerns for existing child protection clients who are considered to be at immediate risk and require urgent after hours service.