People & Community Support
Use this section to find information about:
- Emotional health and wellbeing throughout the recovery period
- Financial assistance is available from the Personal Hardship Assistance Program
- Household matters has information on restoring personal items, legal issues or removing mould.
Most personal support services can be accessed directly through your local Department of Human Services (DHS) office.
You can also access support through Relief and Recovery Centres, via your local council or community organisations in your area. Visit your local council for information on what may be available in your area.
Flood Recovery Guide to Services
The Flood Recovery Guide to Services is a new resource about the services available to flood-affected Victorians. It contains sections on personal, financial and practical advice; information on accommodation and housing; advice for business and primary industry; information for tourists; and information on volunteering and donating. It also contains specific information for those people impacted by the March 2012 floods.
Responding to the media
If you have been approached by the media to share your experiences in relation to the floods, the factsheet A guide to responding to the media for those affected by trauma can provide useful advice.
- Victorian Government Contact Centre Flood Recovery
Telephone: 1300 366 356
- Centrelink
Telephone: 180 22 66 - Department of Primary Industries
Telephone: 136 186 - Beyondblue
Telephone: 1300 22 4636 - Kids Helpline
Telephone: 1800 55 1800 - Lifeline
Telephone: 13 11 14 - Mensline
Telephone: 1300 78 99 78 - Nurse-On-Call
Telephone: 1300 60 60 24 - Parentline
Telephone: 13 22 89
