5.16 Mulitple and complex needs initiative
The Multiple and Complex Needs Initiative (MACNI) is a joint initiative of the Department of Human Services and the Department of Justice. MACNI has established a new approach to service planning and delivery for those individuals whose multiple and complex needs challenge existing legislative frameworks and service systems.
The Human Services (Complex Needs) Act 2009 underpins MACNI. This legislative framework facilitates the delivery of coordinated welfare, health, mental health, disability, drug and alcohol treatment and housing and support services to people deemed to be eligible under the Act. A copy of the Act is located on the department's website at http://www.dhs.vic.gov.au/operations/regional-operations-performance/multiple-and-complex-needs-unit).
MACNI promotes collaborative cross program planning and support at the local level to improve individual outcomes, wherever possible. In addition, it provides a highly targeted specialist intervention that aims to:
- stabilise housing, health, social connection and safety issues
- provide a platform for long term engagement in the service system
- pursue planned and consistent therapeutic goals for each person.
MACNI is complementary to, and does not replace, existing services or systems of support for individuals with multiple and complex needs. Successful implementation of MACNI requires existing service providers to respond to the needs of people within the target group in accordance with the guiding principles of the Act.
MACNI eligibility criteria are intentionally broader than current program guidelines as it is recognised that people within this target group require a more flexible and coordinated cross sector service response.
Access to MACNI is via consultation with the MACNI Regional Coordinator appointed in each region. For further information contact Anne Leonard, Manager MACN Initiative on 9096 7995 or by email at anne.leonard@dhs.vic.gov.au