Skip to content
Victorian Government Website (Victoria, the Place to Be)
Department of Human Services, Victoria, Australia
Service Agreement Information Kit

3.1 Payment schedule

The payment schedule (Schedule 2) in the service agreement provides the basis for payments to organisations and includes details of the date and amount of payment to be made over the financial year. The payment schedule is updated in each variation to the service agreement, and at the commencement of the second and third financial year of the three-year service agreement.

The payment schedule can change when:

  • an adjustment is made to the funding
  • the service agreement is varied
  • the payment schedule is altered without changing the total funding to be provided to the organisation.

In general, the above changes will not be made to the payment schedule until the service agreement is signed.

Organisations are usually paid on the first Tuesday of each month. However, large organisations, such as health services, are paid twice-monthly and smaller organisations have an option to be paid quarterly (paid first Tuesday of July, October, January and March).

Decisions about the most appropriate payment cycle are subject to negotiation between the organisation and the department.