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Service Agreement Information Kit for Funded Organisations

3.18 Confidential information

Disclaimer: this disclaimer must be read in conjunction with the content of this page.

Confidential information provided under the Service Agreement must be treated as confidential by the department and the organisation.

If a party has access to the other party’s confidential information, the party who has been given access to the confidential information must not disclose it to a third party without the prior written consent of the other party, unless:

  • the disclosure of the confidential information is required by law or by the Service Agreement; or
  • the disclosure is reasonably required by any persons performing their obligations under the Service Agreement; or
  • the disclosure is to a party's own professional advisers, or its insurer; or
  • if the disclosure of the information is requested by the Auditor-General, the Ombudsman, or the Minister responsible for the portfolio under which the services operate.

Subject to the above, each party to the Service Agreement will ensure that any third party to which it discloses confidential information is made aware of the confidential nature of that information.

All Victorian Government contracts and agreements include a provision for disclosure of information about the relevant contract or agreement and the disclosure of confidential information in certain circumstances. In view of this, a permitted disclosure clause (Confidential information) is included in all Service Agreements. The clause is consistent with the department's standard tender documents and allows for the disclosure of confidential information in the circumstances described above.

Publication of Service Agreement details

The following is an indicative list of Service Agreement details that the Department of Health and Human Services may publish on the Victorian Government Purchasing Board (external link, opens in a new window) website.

Contract details

  • public body (name of department and division or region)
  • contract number (any unique reference number)
  • title (contract purpose)
  • type of contract  (categories of purchase of goods/services; operating and financial leases; revenue lease; construction)
  • total value of the contract (value of contract: while $100,000 is the nominal threshold, contracts less than that may be disclosed)
  • start date
  • expiry date
  • status
  • United Nations Standard Products and Services Code (UNSPSC)
  • description (details of type of service being delivered)
  • public body (i.e. department) contact details
    • contact person (departmental contact person name)
    • email address (departmental contact person's email address)

Supplier information

  • supplier name
  • Australian Business Number (ABN)
  • Australian Company Number (ACN)
  • Data Universal Numbering System (DUNS) number
  • address
  • suburb
  • state
  • post code
  • email address