Skip to content
State Government of Victoria logo
Service Agreement Information Kit for Funded Organisations

3.17.5 Information on privacy complaints

Individuals can lodge a complaint to the Office of the Commissioner for Privacy and Data Protection or the Office of the Health Services Commissioner about an organisation’s handling of their personal or health information. Before making a complaint to either Commissioner, it is likely that the individual will have directly complained to the organisation. 

Information about complaints made to the Privacy and Data Protection Commissioner can be found on the Office of the Commissioner for Privacy and Data Protection (external link, opens in new window) website.  

Information about complaints made to the Health Services Commissioner can be found on the Office of the Health Services Commissioner (external link, opens in new window) website.

Department of Health and Human Services

Where the Department of Health and Human Services receives a privacy complaint from an individual about a funded organisation, the department will provide written notification to the organisation asking the organisation to investigate the complaint and provide the department with a written response to the complainant.