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Service Agreement Information Kit for Funded Organisations

3.17.2 Access and correction of personal and health information

Information Privacy Principle (IPP) 6 of the PDP Act and Health Privacy Principle (HPP) 6 of the HR Act contain provisions for individuals to access and correct their own personal information.

Under IPP 6.8, if an individual requests access to, or the correction of personal information held by a funded organisation, the organisation must do one of the following as soon as practicable, but no later than 45 days after receiving the request:

  • provide access, or reasons for the denial of access;
  • correct the personal information, or provide reasons for the refusal to correct the personal information; or
  • provide reasons for the delay in responding to the request for access to or correction of personal information.

Requests for access to and correction of personal or health information held by a funded organisation must be dealt with in accordance with HPP 6.

Refer to chapter 3.6.3 Freedom of Information for further information.