• Contents
• Print Chapters
• Foreword
• Forms
• 1. Introduction
  • 1.1 About this kit
  • 1.2 Key Responsibilities of the Department of Human Services
  • 1.3 Role of Service Agreements
  • 1.4 Policy and Funding Plans
  • 1.5 Role of the Program and Service Advisor (PASA)
  • 1.6 Funded Agency Channel
• 2. Service Agreements
• 3. Payments to Organisations
• 4. Schedule One: Terms and Conditions
• 5. Departmental policies and procedures
• 6. Monitoring and Reporting Requirements
• Funded Agency Channel
• Site Search

1. Introduction