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State Government of Victoria, Australia, Department of Human Services
Department of Human Services

Course Profile

Personal Support: An Introduction

This course provides participants with the skills and understanding to better provide psychological first aid and support to individuals or communities who have been affected by an emergency.

The course aims to provide an understanding of how to:

  • Identify and engage emergency affected people.
  • Provide information and support to emergency effected people.
  • Look after yourself during a stressful period.

Participants will have an understanding of:

  • Community processes during an emergency.
  • Realistic strategies to help people who have been psychologically affected by an emergency.

This course is the pre-requisite for Personal Support - Professional Development

Suggested participants

Participants are invited from Non Government Organisations (NGOs) identified in the Municipal Emergency Management Plans to provide personal support services in an emergency. These include:

  • Personal Support Team Leaders
  • State and local government staff with a relief or recovery role.

Background reading

Participants should read the department's personal support model (pdf 266kb in new window).

Enquiries

Please contact Bill Little by e-mail at Bill.Little@dhs.vic.gov.au

Registration

Course Dates 2009 Course Venue Registration form
10 November  DHS Bendigo  Register here
11 November  Venue TBC - Ballarat Register here 
13 November  DHS Office Dandenong, 122 - 138 Thomas Street (external link) Register here