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Victorian Government Website (Victoria, the Place to Be)
Department of Human Services, Victoria, Australia
Disability Services

Strengthening Individualised Planning and Support

Since the launch of the State Disability Plan in 2002, Victoria has been gradually moving toward a service system that is more focused on individualised responses and approaches.

For more information about why the Strengthening Individualised Planning and Support Project was developed and what it will achieve visit the Project background page.

Information on this page:

Changes to Individual Support Packages

There are specific changes for service users and service providers from 1 July 2008.

For information about what these changes are visit Changes to Individual Support Packages.

Next steps

The next steps in this gradual change will consider how to further individualise disability supports while maintaining a strong and sustainable service provider sector.

For more information visit the Next steps page.

How you can keep informed

Information sheets have been developed to provide regular updates on the general approach to strengthening individualised planning and support.

Information sheets for disability service providers

 

 

 

 

 

Information sheets for current individualised support package recipients

Individual Support Package frequently asked questions

If you have further questions about individual support packages, you may find the answers on our frequently asked questions webpage.

Who to contact

For people with a disability and their families

The Disability Intake and Response Team is the key point of contact for people with a disability and their families.

This service will connect you to your regional office and is available during business hours, Monday to Friday from 9am to 5pm on 1800 783 783 or TTY 1800 008 149.

For disability service providers

Contact your regional Departmental Program and Service Advisor.

For general enquiries and to request materials in other languages or formats

Telephone 1300 650 172 or TTY 9096 0133 or email: disability.services@dhs.vic.gov.au.