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Victorian Government Website (Victoria, the Place to Be)

State Government of Victoria, Australia, Department of Human Services

Disability Services

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Reporting and monitoring

Disability service providers are required to self-assess against the Standards for Disability Services in Victoria and annually report on self-assessment and quality management improvement activities.

The system of reporting is changing and service providers will be updated as independent monitoring is phased in and Intergrated Quality Management Approach (IQMA) is phased out.

Reporting requirements for disability service providers

With the introduction of independent monitoring, IQMA reporting will eventually be phased out over 2009-2012. However, for now IQMA activity reports are required to be submitted. Find out more about the requirements and the transition to independent monitoring.

Independent monitoring

The new independent monitoring process will establish alternative quality verification and reporting processes, and is being phased in over 2009-2012. Find out what you need to know about the independent monitoring system, how independent monitoring affects your organisation and how quality will be verified.

Register of Disability Service Providers

The register identifies the organisations which are funded to provide services to people with a disability. Find out about registration requirements, how to renew your registration, the registration of disability services policy statement and periods of registration.

What happened to the Disability Self-Assessment System?

From July 2008 the Disability Self-Assessment System (DSAS) is no longer recognised. All disability service providers are required to self-assess against the Standards for Disability Services in Victoria, incorporating both Outcome Standards and Industry Standards. Service providers may use any self-assessment and consumer-assessment processes that have the capacity to demonstrate compliance with the Standards.

The Quality Framework Resource Guide has information and tools to assist disability service providers.