Areas of good practice important to organisations
Disability service provision is made up of different tasks and activities. Many of these tasks and activities depend on our role within the organisation.
Whether we directly support people with a disability in their daily lives or manage the strategic planning of an organisation, our practice contributes to the outcomes that people with a disability experience.
The Quality Framework recognises that in the provision of high quality services all roles and functions are interrelated.
The Quality Framework defines organisational practice areas. These practice areas cover the things that organisations have defined as important to the day-to-day operations of a disability service provider.
The organisational practice areas are:
- Organisational culture and governance
- Policies and practice
- Support options
- Working with the individual
- Working with personal networks
- Working collaboratively
The organisational practice areas can be used to develop tools to measure the quality of the systems, processes and practices that our services have in place to support people with a disability to experience high quality outcomes.