Quality Framework tools and templates
The resources below have been developed by the department to assist disability service providers to implement the Quality Framework. You may wish to view contributed resources.
Quality Framework downloadable templates – resources from the Quality Framework Resource Guide to assist disability service providers to implement the Quality Framework.
Digital stories and activity sheets – brief videos that provide examples of quality concepts in practice, and a first-hand account of what this means for people with a disability, their family members and carers, and service providers. In addition, the activity sheets encourage disability service providers to reflect on their understanding of areas of good practice important to organisations and areas of life important to people.
Evidence indicators – describe measurable elements of practice that assist disability service providers to assess the quality of their service against the Standards for Disability Services in Victoria.
Areas of life important to people – the Quality Framework identifies 16 areas of life important to people with a disability. These life areas describe what is important to the broader Victorian community and are directly associated with the way wellbeing is measured for all Victorians. Each life area is defined by an outcome.
Areas of good practice important to organisations – the Quality Framework defines areas of good practice that are important to organisations. These practice areas cover the things that organisations have defined as important to the day-to-day operations of a disability service provider.
Quality Framework Resource Guide – aims to equip organisations with the technical knowledge and ability to measure, monitor and improve service quality and to comply with the Standards.
Informing staff and service users – documents and tools for your organisation to adapt to assist staff and service users to understand the importance of the Quality Framework, and to know how to implement it.
Templates available to downloadAll templates from the Quality Framework Resource Guide are now available to download from the Quality Framework downloadable templates webpage.
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