Networking
Network for Quality – National Disability Services Victoria
2008 Networks
In February 2009, National Disability Services (NDS) (external site). hosted its first Passport to Quality Conference, which was attended by 353 participants representing 321 organisations.
The conference show-cased the nine Networks for Quality projects that were funded as part of a state-wide project to support implementation of the quality framework and prepare organisations for independent monitoring.
In total, 93 organisations and 118 individuals took part in these networks. All networks produced resource materials and/or learning and development activities. A number of the resources will be available publicly on the National Disability Services (NDS) website (external site).
“Fantastic that quality has been recognised as an important part of the disability sector!!!” - Conference participant.
“It [the project] has provided a vehicle for change, and knowledge acquisition and engendered interest and confidence where previously there was a sense of trepidation.” - Network participant.
2009 Networks
The Networks for Quality initiative will run again in 2009. If you would like to be added to the mailing list, you should provide your details to Erin Davidson on (03) 8341 4300 or email erin.davidson@nds.org.au. If you would like to discuss the concept and find more information you can contact Helen Bryant on (03) 8341 4306 or email helen.bryant@nds.org.au.
You do not need to be a National Disability Services’ member to participate in either the networks or the conference.
Continuous Quality Improvement Program – creating networks
The Continuous Quality Improvement (CQI) Program involves networking across DHS’ regional offices to assist department-managed services to more consistently meet the Standards for Disability Services in Victoria.
In 2008-09 the focus of the CQI program is to promote the observance of best practice in document management and data control, and effect a positive change in practice within department-managed disability services.
Examples of activities in 2008-09 include:
- trial implementation of an information system management guide and standardised office layout in disability accommodation services
- running focus groups to identify key issues for each of the following consumer groups and learn the best ways to obtain feedback:
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- parents of children with a disability
- adolescents with a disability
- adults with a disability
- carers of people with a disability
- development of software to guide and support regional offices in quality practices to meet all mandated compliance requirements.