Knowledge and resource sharing
Knowledge and resource sharing is an important step in unifying the disability services sector and enhancing support networks for greater capacity building and more effective service delivery.
Individual workers and organisations gather important information on a daily basis that can be shared in order to provide prompt and appropriate solutions for people with a disability.
By supporting one another and sharing what is working well and learning from what isn't working, we can improve the quality of services to people with a disability and build a positive environment for the disability sector.
Quality Framework Resource Guide - has been developed to assist disability service providers to understand the concepts and approaches central to the Quality Framework. It aims to equip organisations with the technical knowledge and ability to measure, monitor and improve service quality and to comply with the Standards.
Formal training opportunities - find out about formal training opportunities available in 2009 to help implement the Quality Framework and prepare for independent monitoring.
Digital stories - these brief videos show how person-centred planning has changed the lives of people. The clips are available to watch and provide simple, powerful ideas for service providers.
Quality Framework tools and templates - are available to download and aim to help service providers to implement the Quality Framework and better inform their staff and suppliers.
Networking - provides an opportunity for service providers to support one another, share what works and learn from what doesn't work. Networks assist service providers to offer better quality services to those who need it the most and build a positive environment for employees.
Contributed resources - links to interesting information on quality practices and research will be added regularly. You may find something to assist your organisation or you might like to share your ideas with others.
Regional quality advisors - since January 2009, regional quality advisors across the state have been providing information and linking disability service providers into a range of learning and development opportunities to help them implement the Quality Framework and prepare for independent monitoring.