Practice area 4: Working with individuals
Newscast 1: What is important for quality organisations?
Understanding and defining what is important to people is critical in this outcomes focused approach.
In this video story individuals with a disability, their families and carers and support providers speak about what is important to them.
Watch the Newscast story
Newscast 1: What is important for quality organisations? (ASX 6.6 mb) (Running time: 1:56)
Joel's story
Joel has complex communication needs due to his disability.
In the video story Joel discusses his personal experiences during planning and highlights some of the obstacles and opportunities experienced in reaching his desired outcomes.
He describes what was involved in making an activity happen for him and provides tips for others involved in the planning process so that outcomes important to others can be achieved.
Sheree's story
Sheree describes the supports she requires to do the things that are important to her and what she values from her support worker relationship.
Sheree’s story demonstrates the power of relationships and how, through commitment and perseverance, people’s lives can be improved.
The story demonstrates the importance of open communication between the support user and their support worker.
Sheree and her support worker speak openly about their individual perspectives of the support worker role and the expectations of this working relationship.
Sheree describes how support staff have assisted her to achieve her identified goals.
Practice area 4: Working with individuals (PDF 106.9 kb)
Practice area 4: Working with individuals (Word 740.0 kb)