Quality Framework for Disability Services
People are at the centre of why services and supports need to be of the highest quality in Victoria. Better services mean better outcomes and a stronger community for people with a disability. The Quality Framework provides the structure and tools for disability service providers to deliver high quality services.
Effective implementation of the Quality Framework will assist disability service providers to support people with a disability to experience the same outcomes that are valued by the broader Victorian community.
Implementing the Quality Framework
Find out all you need to know about the Quality Framework, the Standards, the evidence indicators and how to implement the Quality Framework.
Reporting and monitoring
Get information about reporting requirements, independent monitoring, consumer assessment and self-assessment. View the Register of Disability Service Providers.
Knowledge and resource sharing
Watch our digital stories and see first hand how tailoring services to an individual's needs and wants enhances people's lives. Learn how to change your processes and systems with tools and templates. Hook into different networks and share information.
Alternative format materials for the Quality Framework
Get information and resources about the Quality Framework in alternative formats. Disability service providers can use these documents to inform service users about key aspects of the Quality Framework.
What's newIllustrations about what the Standards mean in practiceIllustrations depicting key concepts associated with the Standards are now available to download. The Quality Framework in Easy ReadEasy Read books on key aspects of the Quality Framework are now available to download. Training for disability service providers and auditorsFind out about what training is on offer in 2009. Informing service users about your auditEasy read templates to inform service users about your audit. Update to Independent Monitoring GuideThe Independent Monitoring Guide for disability service providers has been updated. Digital storiesThese short video clips show how people can be supported to improve the quality of their life and experience outcomes that are important to them. See the Digital stories webpage. |