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Cultural and Linguistic Diversity (CALD) Strategy

Providing culturally appropriate supports for people with a disability

The Cultural and Linguistic Diversity (CALD) Strategy provides practical advice about how to meet the cultural and linguistic needs of people with a disability, their family and carers and provides examples of good practice from across the disability services sector.

The Disability Services CALD Strategy was prepared by the Department of Human Services (DHS) and launched by the Hon Sherryl Garbutt, Minister for Community Services in 2004.

The delivery of culturally responsive, equitable supports is a core quality expectation of DHS and Disability Services funded Community Service Organisations.

The Strategy outlines seven key goals and accompanying strategies to guide department and disability funded community service organisations:

  • Understanding people and their needs
  • Encouraging participation in decision-making
  • Providing culturally relevant and accessible information
  • A culturally diverse workforce
  • Using language services to the best effect
  • Meeting the specific needs of different communities
  • Promoting the benefits of a culturally diverse Victoria.

Download the CALD strategy

DHS Cultural Diversity Guide

Planning and delivering culturally appropriate human services

You can download the DHS Cultural diversity guide in RTF and PDF formats from the DHS Multicultural Strategy website.

Feedback and further information

For feedback and further information on the Disability Services CALD Strategy, please contact:

Sally Rose
Disability Services Division
Telephone (03) 9096 7039
Email Disability.CALD@dhs.vic.gov.au

Acknowledgements

Our thanks to Telmo Languiller, Parliamentary Secretary for Community Services and Chair of the Disability Services CALD Reference Group, Members of the Disability Services CALD Reference Group and staff of Disability funded Community Service Organisations and DHS regions who worked closely with the reference group to assist with the development of the Strategy.