Skip to main content
Victorian government website
State Government of Victoria, Australia, Department of Human Services
Department of Human Services
Department of Human Services

Water and sewerage

  •  Energy and water ombudsman victoria
    The Energy and Water Ombudsman Victoria investigates complaints about the actions of electricity, gas and water companies operating in Victoria.
  •  Non-mains water
    Also known as the Carted Water Rebate, it assists cardholders not connected to reticulated or mains water with the costs of purchasing non-mains water for domestic usage, for example, when buying carted water for rainwater tanks, or buying water via a billing agent or water cooperative.
  •  Water smart homes and gardens rebate scheme
    The Water Smart Homes and Gardens Rebate Scheme provides residential customers with a rebate off their water bill for purchasing water-saving devices and services, thereby reducing their water consumption.
  •  Water wise
    Water wise is a State Government initiative aimed at reducing your water bill by providing you with a free water audit and repair or replacement of inefficient water fittings.
  •  Water and sewerage
    The water and sewerage concession provides a 50% discount off water and sewerage charges up to an annual maximum.