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State Government of Victoria, Australia, Department of Human Services
Department of Human Services
Department of Human Services

Non-mains winter energy

The non-mains winter energy concession is an annual rebate for eligible cardholders who use LPG for domestic heating or cooking, and/or are individually metered for electricity but who pay a caravan park or accommodation proprietor. Applications open 1 July 2009 and close on 31 January 2010. The Department of Human Services may approve late applications.

Concession cardholders who use an alternate fuel such as diesel, petrol or heating oil as their main domestic energy source are also eligible for the rebate.

The amount of the rebate depends on the annual amount of non-mains energy purchased and the rebate amount is increased annually in line with inflation.

The non-mains winter energy concession rebate amounts for 2009 are:

  • $38 rebate for eligible cardholders who spend from $95 to $213.99;
  • $113 rebate for eligible cardholders who spend from $214 to $641.99;
  • $188 rebate for eligible cardholders who spend from $642 to $1,069.99;
  • $268 rebate for eligible cardholders who spend $1,070 or more

Eligibility

You must hold at least one of the following concession cards:

    Pensioner Concession Card; Health Care Card; DVA Gold Card

Holders of Health Care Card for Child Disability and Foster Care issued in the name of the child are not eligible.

How to apply

Application forms are available from LP Gas suppliers, local councils, caravan park proprietors or by contacting the Concessions Information Line between 1 July and 31 January each year.

More information

For information contact the Concessions Information Line on 1800 658 521.

Frequently asked questions

  • Is the concession available on my holiday home?

    No. The concession is only available for your principal place of residence which is listed on your Pensioner Concession Card or Health Care Card.

  • I have a commonwealth seniors health card, do I qualify for the non-mains winter energy concession?

    No. If you are a holder of Commonwealth Seniors Health Cards, Victorian Seniors Card, Child Disability and Foster Care Health Care Cards and Medicare Cards you are not eligible to apply.

  • Can I still get a rebate for the LP gas?

    Yes. The rebate for non-mains energy is still in place. Download an application form or contact the Concessions Unit on 1800 658 521.

  • How many times can I apply for this rebate?

    There is a limit of one concession per household.

  • Can I submit more than one claim?

    If you purchase more LPG or alternative fuel after submitting your claim, you may submit a second claim form. The purchases included on your first claim will be counted towards your second claim. Only two applications will be accepted for the year. As electricity rebates are calculated based on your average spending, no second claim can be accepted for electricity.

  • When will I receive my rebate?

    Please allow four weeks for processing. Payment will be sent out to you by cheque.

  • If I'm connected via mains for gas and electricity, am I eligible?

    No. Rebates are not available to customers of mains electricity and mains gas companies/retailers. Customers of mains electricity and/or mains gas retailers such as AGL, TRUenergy and Origin Energy can access the concessions via their mains energy bills.