Skip to main content
Victorian government website
State Government of Victoria, Australia, Department of Human Services
Department of Human Services
Department of Human Services

About Concessions

The Victorian State Government has an action plan to reduce disadvantage and share our State’s prosperity with more Victorians by building stronger and more inclusive communities.  The Concession unit develops and implements programs to address the challenges faced by low income Victorians and ensure access to essential services remains affordable.

Our concessions programs are designed to complement those offered by the Commonwealth Government of Australia which is responsible for ensuring that individuals and families have an adequate level of income. The Commonwealth Department of Family, Community Services and Indigenous Affiars, through Centrelink, and the Commonwealth Department for Veterans’ Affairs, provide eligible people with pensions, benefits and allowances.  The Commonwealth Government provides concession cards to people receiving a Commonwealth pension, benefits and allowance or to people entitled to Commonwealth concessions.

The Commonwealth Government provides a range of additional support services such as reduced pharmaceutical prescriptions, hearing aids and the telephone allowance.

State and Territory Governments assist low income people by providing concessions on essential services, taxes and other charges. The Victorian Government provides an extensive range of concessions to low income people who have limited capacity to pay for key services, these are provided and administered by State and Local Governments.

The Victorian Government is ever improving the sustainable management of water recourses, climate change, bushfires, public land, forests and ecosystems. In line with this objective Concessions programs are being developed to reduce costs for low income Victorians by implementing projects which encourage sustainable usage of resources.

Features

  • Picture of gas bottle

    Do you need help with Winter Energy Costs?

    You can now claim your Non-Mains Winter Energy concession from 1 July 2009 if you buy Liquefied Petroleum Gas, non-mains electricity or an alternative fuel, such as heating oil or generator fuel, for domestic purposes.

  • Carers reward card logo

    New Victorian Carers Reward Card

    Stakeholders organisations were invited to provide feedback on the proposed options for the implementation and delivery of the New Victorian Carers Reward Card. Submissions closed on Friday, 19 June 2009.

  • Picture of a tap

    Reduce costs on your water bill

    Water Wise helps you to reduce water wastage to help reduce your bills and your environmental impact. The program will review your current appliances and replace any inefficient water fittings with water saving fittings.

  • Detail picture of a utility bill

    Are you getting your utility concession?

    From 1 July 2009 onwards, the way you receive discounts on your gas, water and electricity bills will change. To make sure the amount on your bill is correct, you will need to register your details with your utility company. Read this story to find out what you need to do.

  • Picture of bushfire

    Do You Need Help Recovering from the Bushfires?

    The horrific bushfires across Victoria have devastated the lives of many Victorians, for those in need it is important to know that there is immediate support available now.