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Electronic Service Delivery & IT Support UnitA/Manager: John OlahRole & Function The ESD & IT Support Unit is responsible for the development, maintenance and management of Intranet and Internet Web communication services for the Metropolitan Health & Aged Care Services Division of the Department of Human Services. The Unit also provides IT support to over 570 EFT staff in the Division, including PC and IT hardware and software supply and maintenance, IT help desk support, establishment and maintenance of user access accounts and network support.
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