Social Housing Advocacy and Support Program

The Social Housing Advocacy and Support Program (SHASP) provides tailored case management and support to public housing tenants to maintain their housing and prevent homelessness. 

SHASP provides tenants with tailored support to help maintain their tenancy in situations where this is breaking down or at risk of breaking down.

The program can also connect tenants to a range of non-government services in their local community, where they can get independent help and support.

If you think SHASP may be able to help you, talk with your local Department of Human Services office or contact your local SHASP service provider directly.

Local SHASP services

Organisations are listed alphabetically according to the locations they service.

Statewide telephone advice

Tenants Union of Victoria
1800 068 860

Inner Eastern Melbourne

Box Hill
UnitingCare Harrison 
(03) 9871 8700 (ask for "intake")

Outer Eastern Melbourne

Ringwood
Wesley Homelessness and Support Service
(03) 8870 4030

Gippsland

Quantum Support Services
(03) 5120 2000
1800 243 455

Central Highlands

PACT Community Support
(03) 5309 1900
1800 660 556

Ovens Murray

Rural Housing Network
Wodonga (02) 6055 9000
Wangaratta (03) 5722 8000

Goulburn

Rural Housing Network
Seymour (03) 5735 2000
Shepparton (03) 5833 1000

North Eastern Melbourne

HomeGround Services
(03) 9466 0100
Inner North 1800 048 325
Outer North 1800 834 125

Bayside Peninsula

HomeGround Services
(03) 9537 7888

Loddon/Mallee

Housing Justice
Bendigo (03) 5444 4364
Mildura (03) 5023 5966 (provided by Haven; home safe)
1800 639 121 

Southern Melbourne

Outer area
WAYSS LTD
(03) 9791 6111

Barwon

Bethany Community Support
(03) 5278 8122

Western District

Brophy Family and Youth Services
(03) 5561 8888

Western Melbourne

Wombat Housing and Support Services
(Ascot Vale, Carlton, Footscray and North Melbourne)
(03) 8327 2222
1800 887 775

Brimbank Melton

SASHS Western - Network (Sunshine)
(03) 9312 5799

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