Our values

DHS values: client focus, responsibility, collaborative relationships, professional integrity and respect, quality

Our vision

Our vision is to support and enhance the wellbeing of all Victorians. We aspire to be an organisation where everyone is committed to achieving our vision and demonstrates our values in all that they do.

Our values

We are respectful

  • We treat people with fairness, objectivity and courtesy.
  • We listen and communicate honestly and clearly.
  • We seek to understand others’ perspectives, experiences and contributions.
  • We recognise and value people’s diversity, equality and human rights.

We have integrity

  • We are trustworthy, and we do what we say we will do.
  • We are professional in all our dealings with others.
  • We stay true to our values when it’s easy and when it’s difficult.

We collaborate

  • We help each other as colleagues.
  • We generously share our knowledge, expertise and skills.
  • We work in partnership with people and organisations to find the best approach.
  • We are inclusive and seek people’s input and involvement.

We care for people, families and communities

  • We involve people in decisions that affect their lives.
  • We value our colleagues, and we develop and support them to be resilient and effective.
  • We have empathy for people and seek to understand their perspectives.
  • We support and empower people through our work.

We are accountable

  • We each take ownership of the quality and demonstrable impacts of our work.
  • We ensure that our decisions and actions are evidence based and outcomes-focused.
  • We are careful about and transparent in how we use public resources.

We are innovative

  • We are flexible, creative and responsive to changing needs.
  • We have the courage to take informed risks and try something new.
  • We are reflective and seek feedback to inform and shape our work.

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